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Patient Amenities & Services
Here is list of the amenities and services available to you during your visit to the Edwards Comprehensive Cancer Center. Also, don't forget our most valued service - our dedicated volunteers. They can assist you in finding your way, help you with a problem or lend an ear in comfort.
Table of Contents
A
Advance Directives
Medical Power of Attorney
Living Will
Instructions
Airport Information
The Tri-state Regional Airport [ 
] is located about nine miles from the ECCC, near Exit 1 off I-64. Tri-State Airport is the host of two major carriers: US Airways and Delta Connection. These carriers serve the two hub cities of Charlotte and Cincinnati with more than 700 connecting flights to and from 160 additional cities.
ATM
The ATM is located on the ground floor in the atrium near the entrance.
B
Billing
See Patient Accounts
Bio-Ethics Consultants
Members of the Bio-Ethics Committee help patients, family and friends identify, analyze and resolve ethical issues related to patient care through information-gathering and discussion. Although the consultants do not make decisions for the people involved, they do offer advice, make recommendations and identify supportable options. Patients, family members and professionals remain responsible for their own decisions. There is no charge for ethics services. To speak to a bio-ethics consultant, please call (304) 526-4860 or ext. 2049.
Bus Services
TTA provides transit services Monday through Saturday from 6:00 a.m. to 11:15 p.m. in the greater Huntington, West Virginia urban area. TTA
buses travel from Huntington to Milton and Barboursville. The TTA information telephone number for all calls about regular bus route service is (304) 529-RIDE. The telephone number for all calls about Dial-A-Ride service for the disabled is (304) 529-7700.
TTA bus fares are simple. Each time you board a TTA bus, your basic fare is only 50 cents. Exact change for your bus fare is required. There are two fare zones. If you travel in to or out of the Huntington city limits, there is an additional charge of 25 cents. Customers with a Medicare card ride for one-half the fare. Dial-A-Ride fares are twice the regular fare. Just call (304) 529-RIDE for the exact fare for your bus trip with TTA.
The TTA Center is located on 4th Avenue at the intersection of 13th Street.
C
Cafeteria (also see Restaurants)
The cafeteria is on the ground floor of Cabell Huntington Hospital. Follow the signs from the atrium.
Cafeteria hours are:
- Breakfast: 6:30 a.m. - 9 a.m.
- Lunch: 11 a.m. - 2 p.m.
Cancer Resource Center
The Cancer Resource Center offers the latest information about health, cancer and cancer prevention. Resources available include brochures, general reference and health books, medical reference books, internet access for medical and health information, audiotapes, videotapes, medical journals and newsletters and medical and consumer health databases. It is located on the ground floor.
Chapel/Meditation/Prayer Room
The chapel is on the first floor off the Cabell Huntington Hospital lobby. Services are offered on special occasions as posted. The chapel remains open during the day so that anyone is welcome to visit and spend a few quiet moments in reflection.
Coffee Bar
Perk Place, which is on the ground floor opposite the Gift Shop, offers regular and specialty coffees, teas and other beverages, along with an assortment of fresh pastries and other snacks.
Correspondence
Mail is delivered daily to inpatient rooms. Stamps may be purchased at the Credit Union on the ground floor near the cafeteria or using the stamp machine in the atrium near the Gift Shop. Outgoing mail may be placed in the mailbox outside the entrance.
D
Directions
From Charleston, WV
- Take I-64 West to Hal Greer Blvd - Exit 11
- Make a right turn onto Route 10
- Route 10 will become Hal Greer Blvd
- Go through two lights and turn right at the third light
- ECCC, Cabell Huntington Hospital and the Marshall University Medical School share a campus on the right side of Hal Greer Blvd
From Ashland, KY
- Take I-64 East to Hal Greer Blvd - Exit 11
- Make a left turn onto Route 10
- Route 10 will become Hal Greer Blvd
- Go through two lights and turn right at the third light
- ECCC, Cabell Huntington Hospital and the Marshall University Medical School share a campus on the right side of Hal Greer Blvd
E
Ethics Consultation
Members of the Bio-Ethics Committee help family and friends identify, analyze and resolve ethical issues related to patient care through information-gathering and discussion. Although the consultants do not make decisions for the people involved, they do offer advice, make recommendations and identify supportable options. Patients, family members and professionals remain responsible for their own decisions. There is no charge for ethics services. To speak to a consultant, please call (304) 526-4860 or (304) 526-2049.
F
G
Gift Shop
Our gift shop is on the ground floor near the entrance, and it's open on weekdays. Fresh flowers, cards and gift items are available for purchase, with proceeds benefiting various improvements on our campus.
H
Hearing-Impaired Services
Deaf-Talk is a communication system to facilitate understanding between healthcare professionals and the deaf. DT Interpreting is an interpreting/translating service from English to 150 other languages. To use Deaf Talk or DT Interpreting, please call (304) 526-2090 or speak to your healthcare professional.
Hotels
Local hotels include:
- Radisson Hotel Huntington
1001 3rd Ave, Huntington, WV
(304) 525-1001 - Holiday Inn Hotel & Suites
800 3rd Ave, Huntington, WV
(304) 523-8880 - Super 8
3090 16th Street Rd, Huntington, WV
(304) 525-1410 - Red Roof Inn
5190 US Route 60, Huntington, WV
(304) 733-3737 - Ramada Limited
3140 16th Street Rd, Huntington, WV
(304) 523-4242 - Colonial Inn Motor Lodge
4644 Us Route 60, Huntington, WV
(304) 736-3466 - Travelers Motel
4530 Us Route 60, Huntington, WV
(304) 736-9039
I
Information
For information about the Edwards Comprehensive Cancer Center that is not listed here, please call (304) 399-6500.
Interpreting
Deaf-Talk is a communication system to facilitate understanding between healthcare professionals and the deaf. DT Interpreting is an interpreting/translating service from English to 150 other languages. To use Deaf Talk or DT Interpreting, please call (304) 526-2090 or speak to your healthcare professional.
K
L
Language Assistance
Deaf-Talk is a communication system to facilitate understanding between healthcare professionals and the deaf. DT Interpreting is an interpreting/translating service from English to 150 other languages. To use Deaf Talk or DT Interpreting, please call (304) 526-2090 or speak to your healthcare professional.
Living Will
Download form | Instructions
Lost and Found
Security keeps any items found on campus. Please contact Security to inquire about missing items or found items by calling (304) 526-2223.
M
Maps
Parking map
Medical Power of Attorney
Download form | Instructions
Medical Records
If you would like to request copies of your medical records from Cabell Huntington Hospital or the Edwards Comprehensive Cancer Center, please complete an Authorization To Use/Disclose Health Information. This form can be downloaded or obtained from the Health Information Management Department located on the ground level of Cabell Huntington Hospital This form may also be mailed/faxed to you if it's more convenient; just provide us with a fax number or mailing address.
In Person: To request your records in person, please come to the Health Information Management Department located on the ground level of the hospital. Please bring a picture ID to prove your identity.
By Mail or Fax: To request your records by mail, please download and complete the Authorization To Use/Disclose Health Information. Be sure to have your signature notarized if you are not returning the form in person. You may fax your notarized request to (304) 526-2012. You will be contacted if pre-payment is required. See applicable fees below. Mail forms to:
Cabell Huntington HospitalATTN: Health Information Management
1340 Hal Greer Boulevard
Huntington, WV 25701
Fees: Records being sent directly to a physician or healthcare provider are free of charge. All other copies will be billed through our copying service at a $10 retrieval fee plus .40/page.
Processing: Kindly allow approximately 10 days for records processing.
Questions? If you need additional information, feel free to call the Health Information Management Department Correspondence Section at (304) 526-2259.
Meditation/Chapel/Prayer Room
The chapel is on the first floor off the Cabell Huntington Hospital lobby. Services are offered on special occasions as posted. The chapel remains open during the day so that anyone is welcome to visit and spend a few quiet moments in reflection.
N
Newspapers
You can buy daily editions of The Herald-Dispatch from the machine near the front entrance. Magazines are for sale in the Gift Shop.
P
Parking
Special parking for patients and visitors is available near the main entrance. Enter through the security gate near the small building and park your car, or drive to the main entrance and park under the canopy to use our free valet parking. Download parking map
Patient Accounts
General billing questions can be addressed by calling (304) 399-6632. If you wish to speak to a financial counselor about a payment plan, please call (304) 399-6625.
Patient Advocacy
If you have questions or concerns about the course of your treatment at the Edwards Comprehensive Cancer Center, please call Lynn Jarrell, RN, MSN, FNP, OCN, director of clinical services, at (304) 399-6618.
Prayer Room/Meditation/Chapel
The chapel is on the first floor off the Cabell Huntington Hospital lobby. Services are offered on special occasions as posted. The chapel remains open during the day so that anyone is welcome to visit and spend a few quiet moments in reflection.
R
Resolutions II
Resolutions II provides services to women with hair loss or who have had a mastectomy. To learn more about available services and products, please call (304) 733-2030.
Restaurants
Several fast food restaurants are on Hal Greer Boulevard within walking distance of the hospital, including McDonald's, Kentucky Fried Chicken, Tudor's and GD Ritzy's.
S
Security
Security guards are on duty 24 hours a day, seven days a week to serve our patients and visitors. To contact security, please call
(304) 526-2223.
Social Work
Social workers are on duty Monday through Friday during regular business hours. To speak to a Social Work staff member, please call (304) 526-2090. After hours, please go through the operator by dialing O.
T
Taxi
Local cab companies include:
- Express Cab Company: (304) 453-7000
- Yellow Cab: (304) 529-7131
Telephones
Cell Phones: Because cell phones may interfere with the functioning of some hospital equipment, there are restrictions on using them in parts of the facility. Please check with a staff member to be sure cell phone use is permitted in the area before turning your telephone on.
Public coin and credit card-operated telephones are in the atrium to the left of the entrance and near the elevators to Cabell Huntington Hospital.
Translation Services
The hospital has access to interpreters for sign language more than 100 languages. Please ask a staff member for assistance or call (304) 526-2090.
Transportation
See Bus Services or Taxi
V
Valet Parking
Cabell Huntington Hospital offers free valet parking weekdays from 8:30 a.m. until 5 p.m. Just pull your car up to the main entrance under the canopy, and a parking attendant will give you a receipt, take your keys and park your car. When you are ready to leave, simply give the attendant your receipt and the car will be driven up to the entrance for you.
Vending Machines
Vending machines can be found on the ground floor near the cafeteria opposite the elevators or near the Emergency Department waiting room on the first floor.
W
Wheelchairs
Wheelchairs are available near each entrance to the complex. Please pull your car up under the canopy and tell the security guard, transportation attendant or valet that you need a wheelchair.
Page last updated: 06/17/2010 | Recommend this page | Printer friendly version